Follow these steps to Install MyTechBay Connect
Step1: Click on the link below to download MyTechBay Connect installer.
Step2: On clicking on the link above your browser will prompt you to Save the file. Click on Save to save the file on your computer.
Step3: Once the file gets downloaded, go to the location where it is saved and double-click the file. Some browsers will automatically prompt you to Run the file after completing the download. once you open the file click on Run to continue with the installation.
Step4: Click on Next on "Ready to Install" screen.
Step5: Installation will go through and you will be prompted to click on Finish to complete the installation.
Step6: After installation you will see an icon on your desktop similar to the one shown below.
Initiate a Remote Session using MyTechBay Connect
Step1: Double click on MyTechBay Connect icon on your desktop. MyTechBay Connect will launch and will search for updates.
Step2: After updateing itself MyTechBay Connect will give you the following screen. Enter you Name, Customer ID, and Email to start the remote session.
Step3: If you have a technician on phone and want to start a private session then click on the "Connection" menu and then on "Connect using PIN code" option
Step4: Enter the PIN code provided to you by MyTechBay technician to start a private session.
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Disclaimer: MyTechBay is an independent service provider of Remote Tech Support for third party products. Third party trademarks, logos, brand names, products and services are used as references for informational purposes only. In no way we sponsor their product or services. Thus MyTechBay hereby disclaims any sponsorship, affiliation or endorsement of or by any such third party.